Account Setup and Login

Accessing N-PEARS for the first time involves three steps, outlined below. If your user account and password are already set up, skip to step 3 for more information on how to log in.
To jump to a specific section, click one of the links below:

Add a New User Account

National Office and Regional Office user accounts are set up by the N-PEARS Support team. State agency user accounts are created by Regional Office and National Office users.
Below is the process to add new users.
  1. Select the drop-down arrow next to your username, and selet Manage Agencies and Users.
    manage agencies and users menu
  2. Select the edit icon next to the State Agency you want to add an account to. Edit button
  3. A modal will open. Enter the name and email of users to be added and select Send Invite. send invite button

Account Sign-Up

  1. Once a user account is added, the user is sent a National PEARS Account Sign-up email from The Canopy Team (noreply@pears.io).
  2. Users can click the “Sign Up” button or use the url provided to set up a password and finalize the account creation process.Account Sign-Up Button and URL
  3. The “Sign Up” link is valid for 7 days. If your sign up link has expired, please contact your State agency for a new invitation.

Log in to N-PEARS

  1. Once a user has signed up for their account, they can access N-PEARS here: https://national.pears.io/.
  2. Please note that the Sign Up button is for account sign-up only, and should not be used to access N-PEARS long term. Use the url provided above to access the system after account sign-up.